Returns & Exchanges
At Woodbird, we want you to be completely satisfied with your purchase. If your new items aren't quite right, you can return or exchange them within 30 days of receipt provided they are in original, unworn condition with tags attached.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging and include the completed return form inside the parcel to ensure fast processing.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your parcel over to your local authorized courier point and keep the receipt as proof of postage until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing